How can we help?

UrMac is a Mac app that monitors CPU, GPU, memory, battery, storage, network, applications, thermal state, and sleep and wake activity, and keeps a recorded history of them. UrMac Pro adds Investigator, incidents, and reports to help you understand what changed.

UrMac requires macOS 14 Sonoma or later. Final system requirements are confirmed on the Download page at launch.

UrMac isn't available to download yet. At launch, the Download page will list the available ways to get it. After installing, open UrMac and follow the short onboarding.

Yes. UrMac Free is $0 and includes live monitoring, menu-bar monitoring, system status, resource detail, application monitoring, and basic history.

Everything in Free, plus advanced history, Investigator, performance incidents, personal baselines, advanced analytics, recommendations, and reports.

Yes. UrMac Pro is $24.99, a one-time purchase, and will be available at launch. It is not a subscription, and Pro stays yours after purchase.

UrMac AI is $7.99/month and marked Coming Soon. UrMac AI is not part of the initial app launch. When available in a future release, it will include all Pro features while subscribed, and Ask UrMac will answer questions using evidence from your Mac's recorded activity.

Yes. UrMac AI will be a subscription when it becomes available; it cannot be purchased yet. Ask UrMac will require an internet connection, and usage limits may apply.

Ask UrMac stops being available. If you bought UrMac Pro, you keep Pro. If you only had UrMac AI, UrMac returns to Free. Monitoring continues either way.

Open the upgrade screen in UrMac and choose Restore Purchases.

Yes. Monitoring, recorded history, and Pro features run on your Mac without an internet connection. Ask UrMac needs a connection, and so do purchasing or restoring a plan.

UrMac stores its monitoring history, incidents, and baselines locally on your Mac. UrMac monitors performance; it is not designed to read the contents of your documents, messages, or browsing.

Monitoring and history don't rely on a cloud service. When Ask UrMac becomes available, a bounded, structured summary of the relevant evidence will be sent to the UrMac AI service only when you ask a question. The formal privacy policy will be published before launch.

Email support@urmac.app, or use the technical support form on this page once online submission opens. Include your macOS and UrMac versions if you can.